Tag: 3COM 3M0-700
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QUESTION 67
You have a fully-loaded, top-end, NBX V3000 with full licensing. You discover the NBX V3000 internal disk drive is nearly full. Which three are ways the NBX administrator can manage the available disk space on an NBX V3000 system? (Choose three.)
A. Limit the number of NBX users
B. Limit the maximum length of any message
C. Use a network server to supplement the NBX V3000 internal disk drive
D. Limit the number of messages an individual user can have at any one time
E. Replace the NBX V3000 20Gb internal disk drive with a larger capacity disk
F. Have the system remove messages more quickly by reducing the message retention period
G. Increase the NBX V3000 disk drive “Free Space” setting which automatically removes the oldest voice messages when the Free Space threshold is exceeded
Correct Answer: BDF
QUESTION 68
Which NBX system(s) supports software version R4.4?
A. NBX 100
B. NBX V3000
C. SuperStack 3 NBX
D. All NBX Systems
Correct Answer: B
QUESTION 69
Which two NBX V3000 system components are field upgradeable or field replaceable? (Choose two.)
A. Disk drive
B. Power supply
C. Memory module
D. Analog port module
E. Analog Terminal Card
F. T1/E1 Digital Line module
Correct Answer: AC
QUESTION 70
Which four are NBX V3000 system R4.4 paging capabilities? (Choose four.)
A. Up to nine (9) paging zones can be created
B. Users can disable paging on their individual phones
C. Any device within a paging group can initiate a page
D. There is no limit on the number of users in a page zone
E. A device or extension can belong to only one paging zone
F. Must page all internal devices, all external devices or both
G. Page users through telephone speakers and/or external Public Address system
Correct Answer: ACDG
QUESTION 71
Which two are NBX system R4.3 paging capabilities? (Choose two.)
A. Up to nine (9) paging zones can be created
B. Users can disable paging on their individual phones
C. There is no limit on the number of users in a page zone
D. Must page all internal devices, all external devices or both
E. Page users through telephone speakers and/or external Public Address system
Correct Answer: DE
QUESTION 72
All NBX Basic and Business Telephones can initiate and/or receive a page.
A. True
B. False
Correct Answer: A
QUESTION 73
Which three devices can initiate an NBX page but cannot receive a page? (Choose three.)
A. WAV device
B. NBX Basic telephone
C. NBX Digital Line Card
D. Polycom Speakerphone
E. NBX Analog Terminal Card
F. NBX Analog Terminal Adapter (ATA)
Correct Answer: AEF
QUESTION 74
How does an NBX telephone or pcXset user send a page?
A. Pick up handset and dial the page zone extension; caller speaks sending page to receivers terminate call
B. Pick up handset;press feature button;dail the page zone extension; caller speks sending page to receivers ;terminate call
C. Pick up handset; press feature button; dail the page zone extension; caller waits until LCD displays-“Paging ready”;caller speaks sending page to receivers; terminate call
D. Pickup the handset; press feature button and dial the page zone extension;caller waits until LCD displays-“paging ready”;caller speaks sending page to receivers; terminate call
Correct Answer: A
QUESTION 75
Which four steps should the NBX administrator perform to set up a new Page Zone that includes an external broadcast over a public address (PA) system? (Choose four.)
A. Specify the MAC or IP address of PA system
B. Checkbox “Add External Page” to include PA system
C. Specify the Page Zone name and associated zone extension
D. Add new members by clicking on members in the “Member” list
E. Add new members to the page zone by typing in their extension or name
F. Select User Configuration / Page Zones / Add to create a new page zone
G. Select Device Configuration / Telephone Groups / Page Zones to create a new page zone.
Correct Answer: BCDF
QUESTION 76
Which three steps should the NBX administrator perform to add new members to an existing Page Zone? (Choose three.)
A. Select user Configuration / Page Zones
B. Select the new members from the “Non-Members” list and click the “<<” button
C. Select User Configuration / Page Zones and add users
D. Select the existing Page Zone to be updated from the list of zones and choose “Modify”
E. Select User Configuration/page zone;enter the page name and extension;and click “Modify”
Correct Answer: ABD
QUESTION 77
What is the function of the NBX Configurable Operator?
A. Allows the NBX administrator to setup system operators available to inbound callers who reach voice mail
B. Allows an NBX user to setup multiple Auto Attendant destinations so inbound callers can direct their call to a specific person in their department
C. Allows the NBX administrator and NBX users to setup a System and/or Personal Operator available to inbound callers who reach a user’s voice mail
D. Allows the NBX administrator to setup multiple Auto Attendant destinations so inbound callers can direct their call to a specific department in the company
Correct Answer: C
QUESTION 78
What should the NBX administrator do to allow users to create their own Personal Operator?
A. Ensure that 3rd-party messaging is enabled
B. Using NetSet, select User Configuration / Class of Service and enable Personal Operator
C. Using NetSet, select NBX Messaging / Personal Operator and enable the Operator functions
D. Using NetSet, select User Configuration / Class of Service and enable System and Personal Operators
Correct Answer: B
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QUESTION 47
Which three are important considerations when configuring/calling a remote NBX phone connected via a cable modem or DSL link? (Choose three.)
A. Enable silence suppression and low bandwidth options in the NBX
B. Fixed or DHCP IP address can be assigned to remote NBX phones
C. An NBX gateway is required to support remote users without an NBX
D. All phone calls between the central and remote sites use Layer 2 IP packets
E. Network Address Translation (NAT) should be configured for the central site but NAT should not be used at the remote site
F. The Network Call Processor (NCP) can provide the remote phone an IP address for the duration of a call to a remote user
G. The Network Call Processor (NCP) can be configured to provide the local phone an IP address for the duration of a call to a remote user
Correct Answer: ABG QUESTION 48
Which three are NBX IP licensing features or requirements? (Choose three.)
A. Every NBX device requires a fixed IP address
B. A DHCP server is required to use IP On-the-Fly
C. IP On-the-Fly is included with all new NBX base systems
D. Companies can upgrade their license from IP On-the-Fly to Standard IP
E. IP addresses can be supplied via static or DCHP addressing when using Standard IP
F. An NBX phone can operate as a Layer 3 “IP Phone” on a per-call basis when using IP-on-the-Fly
Correct Answer: CEF
QUESTION 49
Which three bandwidth reduction methods are supported by the NBX system? (Choose three.)
A. Pulse Code Modulation (PCM)
B. Adaptive Transform Encoding (ATE)
C. ITU-T G.723 bandwidth compression
D. ITU-T G.729 bandwidth compression
E. Silence suppression on a per-device basis only
F. Adaptive Differential Pulse Code Modulation (ADPCM)
G. Silence suppression on a system-wide or per-device basis
Correct Answer: DFG
QUESTION 50
Which four are requirements for using Virtual Tie Lines (VTL) with an NBX system? (Choose four.)
A. VTL license is required for each participating NCP
B. Each VTL counts as one NBX device for device limit
C. Each NBX must have its own Network Call Processor (NCP)
D. VTLs require a T1 or E1 Digital Line Card in each NBX system
E. A maximum of 96 VTLs are supported on any one NBX system
F. VTL requires either IP On-the-Fly or Standard IP license for each NBX system
G. VTLs maintain Quality of Service (QoS) and provide end-to-end IP-ToS tagging
Correct Answer: ACFG
QUESTION 51
Which three are requirements for conference call support across Virtual Tie Lines (VTL)? (Choose three.)
A. Requires Standard IP license for each participating NBX system
B. Must use same range of multicast addresses on all NBX systems
C. Internet Gateway Multicast Protocol (IGMP) addresses must be defined
D. WAN routers must support Internet Gateway Multicast Protocol (IGMP)
E. Supports functions such as: Music on Hold (MOH) and internal page initiation
F. Requires Network Address Translation (NAT) configuration on Virtual Tie Lines
Correct Answer: BCD
QUESTION 52
Inbound NBX Computer Telephony Integration (CTI) calls support directory dialing and on-screen dialing and call processing.
A. True
B. False
Correct Answer: B
QUESTION 53
Which four are features/requirements of the NBX Desktop Call Assistant (DCA) application? (Choose four.)
A. Requires Microsoft Windows 2000 or Windows XP
B. Requires one 3Com SKU and license per NBX system
C. Supports point and click dialing to any phone in the user’s directory
D. Provides personal inbound/outbound call logs with caller ID information
E. Uses Microsoft’s Telephone Applications Program Interface (TAPI) to manage calls
F. Computer with NBXTSP software must have a physical connection to an NBX phone
G. Users can manage all their calls from a single on-screen computer interface, for example, call transfer, conferencing, call park
Correct Answer: CDEG
QUESTION 54
What is Telephone Applications Program Interface (TAPI) Route Point?
A. An NBX feature enabled in the System / TAPI Setup menu that provides intelligent Layer 3 IP routing for TAPI messages on a multi-system, company-wide bases
B. Virtual Network Call Processor (NCP) device or third party application that monitors and maps incoming calls, allowing the NCP to make intelligent routing decisions for the call
C. Virtual device within the Network Call Processor (NCP) to which outbound calls can be mapped, allowing 3rd party applications to make intelligent routing decisions for the call
D. Virtual device within the Network Call Processor (NCP) to which inbound calls can be mapped for a 3rd party application that monitors the route point and makes intelligent call route decisions
Correct Answer: D
QUESTION 55
Which four steps should be performed when installing the NBX pcXset application? (Choose four.)
A. Select country and language
B. Check that the pcXset licenses are installed using NetSet
C. Check and install Standard IP or IP On-the-Fly on the NBX system
D. Do an audio and microphone test from the pcXset Configuration Wizard
E. Create or update the Dial Plan to insure calls are properly routed to remote sites
F. Configure the IP and MAC address of the NCP associated with the pcXset application
Correct Answer: ABDF
QUESTION 56
Which three are features/requirements for using Unified Messaging for an NBX system? (Choose three.)
A. Requires NBX pcXset client software
B. Can use the computer’s default media player to listen to a message
C. APX messaging service functionality is provided by IMAP client on the NBX NCP
D. IMAP4 enabled clients Notes
E. Users can use an IMAP4 compliant application to access and manage voice messages on a computer
F. Requires a Windows-based PC with a minimum of 64MB RAM, full-duplex sound card, a microphone and headset
Correct Answer: BDE QUESTION 57
Which three does the Call Report (CDR) software provide for calls made on an NBX system? (Choose three.)
A. Track all call information
B. Track all incoming and outgoing PSTN calls
C. Track all internal calls within NBX system
D. Provides customer and department chargeback accounting
E. Track all incoming and outgoing attempted and/or abandoned calls
F. Collects telephone usage information on a per user / per call basis
G. Supports “Snap-in” modules for Microsoft Excel and Lotus 123 for integrated account reporting
Correct Answer: BEF
QUESTION 58
Which four are Call Report (CDR) configuration options for an NBX system? (Choose four.)
A. Default setting is Disabled
B. Scramble the last digits for security
C. Determine if trunk-to-trunk calls are recorded
D. Choose how often a new tracking file will be created
E. Select what data fields will be tracked, for example, time of call, length, etc.
F. Compatibility format option, for example, Microsoft Excel or Lotus 123 formatting
G. Determine how long the tracking information will be retained before it is purged by the system
Correct Answer: ABCG
QUESTION 59
How does the NBX administrator download the Event Log file for viewing?
A. Reports / Event Log – Download Log button
B. Downloads / Event Log – choose file name and Download Logs button
C. Click on Download Logs button
D. Reports / System Data / Event Log – choose file name and Download Logs button
Correct Answer: C
QUESTION 60
Which three changes require an NBX system reboot? (Choose three.)
A. New software version
B. Removing an interface card from an NBX chassis
C. Change to NCP information, for example, IP address, default gateway
D. Change to network protocol, for example, Standard IP or IP On-the-Fly
E. Change to Digital Line Card protocol, for example, Standard IP or IP On-the-Fly
F. Adding any new interface card to the NBX chassis, for example, Digital Line Card, Hub card, etc.
Correct Answer: ACD
QUESTION 61
A NBX Software license upgrade provides access to the specific license purchased and every prior software release.
A. True
B. False
Correct Answer: A
QUESTION 62
Which four are NBX configuration backup/restore attributes? (Choose four.)
A. By default, NBX voice mail messages are backed up
B. A Backup should be done after each major configuration change
C. By default, the backup is stored to the NBX hard disk
D. To run a backup choose: System Configuration / Manage Data and click Backup Database button
E. Data included in a backup: configuration database, Auto Attendant prompts, user voice mail greetings, and optionally, all voice mail messages
F. To restore the configuration information choose: Operations/ Manage Data then select Browse to locate the configuration file and Click Restore
G. To restore an individual user’s voice messages choose: Operations/ Manage Data input the users extension and click Restore Voice Mail Messages
Correct Answer: BCEF
QUESTION 63
Which four components are included with the NBX V3000 IP Telephony system? (Choose four.)
A. One Analog FXS port
B. 32 MB memory module
C. Four Analog FXO ports
D. 20 GB system disk drive
E. Two T1/E1 Digital Line ports
F. Network Call Processor (NCP)
G. Two 10/100 Mbps Ethernet LAN ports
Correct Answer: ACDF
QUESTION 64
What Power Status state indicates the NBX V3000 is currently booting?
A. Solid red
B. Solid green
C. Blinking red
D. Blinking green
E. Blinking yellow
Correct Answer: D
QUESTION 65
What software version(s) is currently supported by the NBX V3000?
A. NBX R4.3
B. NBX R4.4
C. NBX R4.x
D. Same software versions as the NBX 100
E. Same software versions as the SuperStack 3 NBX
F. Same software versions as both the NBX 100 and SuperStack 3 NBX
Correct Answer: B
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Exam A
QUESTION 1
Which two are accurate statements? (Choose two.)
A. NBX 100 supports 48 VTLs
B. NBX V5000 supports 48 VTLs
C. NBX V3000 supports 48 VTLs
D. NBX V5000 supports 72 VTLs
Correct Answer: BC
QUESTION 2
Which three office-to-office and/or office-to-remote user call options are supported by the NBX systems? (Choose three.)
A. With a single NBX system at HQ, users can call to/from a remote office across the data network WAN link using Layer 3 IP communications
B. With a NBX Network Call Processor (NCP) and NBX ConneXtions Gateways at each site, users can call to/from the sites via a Virtual Tie Line (VTL)
C. With a single NBX system at HQ and pcXset on the remote office PC, the remote user can call to/from HQ via any WAN link using TCP/IP Layer 4 communications
D. With a NBX Network Call Processor (NCP) at each location, users can call to/from the sites via a Virtual Tie Line (VTL) using IP On-the-Fly or a Standard IP license
E. With a NBX system and NBX ConneXtions Gateways at each location, users can call to/from the sites via a WAN link that supports IP protocol, for example, VPN, T1, E1 and Frame Relay
Correct Answer: ADE
QUESTION 3
Which two are features of the NBX NetSet Administration Utility? (Choose two.)
A. Allows users to sign on with a username of “user” and use their voicemail password for access
B. Is found on 3Com’s NBX systems, as well as, licensed 3rd party Ethernet-based telephony systems
C. Can be accessed through the default IP address of 192.168.1.190.
D. Can be accessed through the default IP address of 192.168.1.191.
E. Allows the administrator to sign on with a username of “administrator” and a password of “0000” for access
Correct Answer: CE
QUESTION 4
Which three are true statements concerning Silence Suppression? (Choose 3.)
A. Enabling Silence Suppression prioritizes voice traffic
B. Can be enabled or disabled for the entire system only
C. Can be enabled or disabled only for individual telephones
D. Enabling Silence Suppression reduces network traffic
E. Can be enabled or disabled for the entire system, or for individual telephones and line card ports
F. A device that detects silence in a conversation will not send any packets to the other device during the period of silence
G. A device that detects silence in conversation sends a small packet with a “silence indicator,”rather than a full packet of “digitized silence”
Correct Answer: DEG
QUESTION 5
How do NBX phones prioritize audio traffic?
A. NBX phones forward all voice packets to IEEE 802.1p aware hubs
B. NBX phones tag voice packets using DiffServ for all LAN communication
C. NBX phones use VLAN-tagged frames with the priority level automatically set to 6
D. NBX phones place audio traffic into a priority queue within the NCP, forwarding all voice traffic before forwarding data packets
Correct Answer: C
QUESTION 6
Which three are prioritization mechanisms used with the NBX Communication Systems? (Choose three.)
A. IP TOS
B. Diff Serv
C. IEEE 802.3
D. IEEE 802.1p
E. ANSI 96/RS232
Correct Answer: ABD
QUESTION 7
Click theTask button.
What icon would the administrator select to display a Tab Screen for all of the configuration options for a NBX Communication System?
A.
B.
C.
D.
Correct Answer: QUESTION 8
Which three are maintenance alert features on the NBX system? (Choose three.)
A. Can send alert to voicemail
B. Can send alert to a pager or email
C. Can send alert to 3rd party voice messaging systems
D. Can be configured to send alerts to up to 15 mailboxes
E. Can be configured to send an alert for any physical device failure
F. Maintenance alert function is supported on the NBX 100 Communications System only
Correct Answer: ABD QUESTION 9
Click theTask button.
Identify the NBX V5000 System components by dragging the descriptions to the correct location? (Choose Three.)
A.
B.
C.
D.
Correct Answer:
QUESTION 10
Click theTask button.
What icon would the administrator select to modify the Business Information and Business Hours on an NBX Communication System?
A.
B.
C.
D.
Correct Answer:
QUESTION 11
Which two devices are not supported by an NBX Analog Terminal Card (ATC) or Analog Terminal Adapter (ATA)? (Choose two.)
A. Modem
B. FAX machine
C. Cordless phone
D. Credit card reader
E. External bell or pager
F. Standard telephone that requires a DTMF connection
Correct Answer: AD
QUESTION 12
Which four are features of the NBX Analog Line Card? (Choose four.)
A. An NBX V5000 chassis supports only one Analog Line card at a time
B. The NBX Auto Discover Line Cards function can be used to find newly installed Analog Line Cards
C. In Key System Mode, CO lines connected to an Analog Line Card can be mapped to one or more telephones
D. Its Power Failure Jack provides access to the telephone CO in case of a NBX power failure
E. By default, when a port is mapped to multiple telephones, calls will ring at the lowest extension first, then to the next extension, until the call is answered
F. In PBX System Mode, CO lines connected to an Analog Line Card are pooled and allocated by the Call Processor for use by any phone for outbound calls
G. In Hybrid Mode, incoming calls go to an Auto Attendant only and CO lines are pooled and allocated by the Call Processor for use by any phone on the system
Correct Answer: BCDF
QUESTION 13
What is the easiest way for the NBX system administrator to set up calling permissions and/or restrictions for a group of users?
A. Define a Type of Service (ToS) and then assign the ToS to each user
B. Define a Class of Service (CoS) and then assign the CoS to each user
C. Define a User Configuration and then assign the Configuration to each user
D. Define a Type of Service (ToS), define a new group for the users and then assign the group to the new ToS
E. Define a Class of Service (CoS), define a new group for the users and then assign the group to the new CoS
Correct Answer: B
QUESTION 14
Which four are characteristics or requirements for NBX Bridge Station Appearance (BSA) assuming only 3102 business phones are used in the customer location? (Choose four.)
A. Maps a primary phone to a secondary phone
B. Only need to configure the primary phone settings
C. Up to 16 extensions can be mapped to a common secondary phone
D. To configure BSA settings select Device Configuration / Telephones then select Button Mappings
E. Either phone can answer a call, as incoming primary-phone calls appear on primary and secondary phone
F. Incoming calls to primary phone are automatically transferred to secondary phone based on time-of-day settings
Correct Answer: ACDE
QUESTION 15
Which four Call Forward user settings are available to a user logged into NetSet on a NBX Communication System? (Choose four.)
A. Forward calls to voicemail box
B. Forward calls to an e-mail inbox
C. Disconnect (no forwarding) calls
D. Forward calls to another phone number
E. Forward calls to an Automated Attendant
F. Do not ring, which places the caller into voice mail
G. Forward calls to the LCD Directory so the caller can contact another employee if they choose
Correct Answer: ACDE QUESTION 16
A manager at extension 3002 has asked you to setup a NBX Communication System to allow an assistant at extension 1010 to filter calls. You have decided the best way to do this is Bridged Station Appearance. You have already setup the primary phones button mappings. Which is the correct extension number to add to the secondary phone Bridged Extension Number Field?
A. 1010
B. 1010-2
C. 3002
D. 3002-2
Correct Answer: C
QUESTION 17
Click theTask button.
What icon would the administrator select to create or modify a Hunt Group?
A.
B.
C.
D.
Correct Answer: QUESTION 18
Which two are features of an NBX Calling Group? (Choose two.)
A. Member phones ring simultaneously for incoming calls
B. Calling Groups are the same as NBX Key Mode configuration
C. Up to 100 Calling Groups can be configured on an NBX 100 system
D. NBX administrator can define “ring progression” for a Calling Group
E. Member login/logout password is defined by NBX administrator using NetSet
Correct Answer: AE
QUESTION 19
Which three best describe how members Login/Logout of a Hunt Group? (Choose three.)
A. Group members can login and logout as their schedule requires
B. A forced login member is always logged in whether they are at their phone or not
C. To login/logout a user only needs to pickup their phone and enter their voice mail password
D. Administrator can set optional automatic logout to force a logout if an incoming call is not answered at a phone
E. All members must login only once during the day. They are automatically logged out at the end of the day based on the NBX System Business Time definition
F. A dynamic login member must login at the start of a day and will only need to login again if they are logged out after 15 minutes pass between phone calls
Correct Answer: ABD
QUESTION 20
Click theTask button.
What icon would the administrator select to add Auto Attendants or make changes to existing Auto Attendants?
A.
B.
C.
D.
Correct Answer:
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