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Exam A
QUESTION 1
Which three of the following are benefits of a structured approach to network maintenance?
A. Maintenance processes are better aligned to business needs.
B. Hardware discounts can be negotiated with the reseller.
C. The overall security of the network will be higher.
D. The total unplanned network downtime will be lower.
E. Users will never have to wait to get support.
F. Network maintenance can be outsourced to lower the cost.
Correct Answer: ACD Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which three of the following is a methodology that can be applied to network maintenance?
A. Fault management, Configuration management, Accounting management, Performance management, and Security management (FCAPS)
B. IT Infrastructure Library (ITIL)
C. Optimization and Maintenance (OaM)
D. Telecommunications Management Network (TMN)
Correct Answer: ABD Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which two of the following are common network maintenance processes?
A. Disaster recovery
B. Network design
C. Budget approval
D. Documentation
Correct Answer: AD Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Which two of the following are benefits of scheduled maintenance?
A. Network engineers will not have to work outside regular work hours.
B. Lead times for change requests will be more predictable.
C. Disruptive maintenance tasks can be scheduled during assigned maintenance windows.
Correct Answer: BC Section: (none)
Explanation Explanation/Reference:
QUESTION 5
Which factors should be considered during the implementation of change procedures?
A. Risk, impact, and resources should be balanced against urgency, necessity, and business needs
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Risk, impact, and resources should be balanced against urgency, necessity, and business needs
QUESTION 6
Which three of the following items do you need to have to replace a failed device?
A. Replacement hardware for the failed device
B. Proof of purchase of the failed device
C. TAC support for the failed device
D. The current configuration of the failed device
E. The current software version of the failed device
F. The original box that the failed device was shipped in
Correct Answer: ADE Section: (none) Explanation
Explanation/Reference:
QUESTION 7
Network monitoring is a fundamental aspect of a proactive network management strategy. True or False?
A. True
B. False
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 8
Which five of the following protocols can be used to transfer a configuration file from a router to a server to create a configuration backup?
A. HTTPS
B. HTTP
C. FTP
D. SNMP
E. TFTP
F. SCP Correct Answer: ABCEF
Section: (none) Explanation
Explanation/Reference:
QUESTION 9
Which of the following commands is the correct command to copy the running configuration of a router to a file named test.cfg residing on an FTP server with IP address 10.1.1.1, using the username admin and password cisco?
A. copy running-config ftp://10.1.1.1/test.cfg user admin password cisco
B. copy running-config ftp://10.1.1.1/test.cfg /user:admin /password:cisco
C. copy running-config ftp://admin:[email protected]/test.cfg
D. archive running-config ftp://10.1.1.1/test.cfg user admin password cisco
E. None of these are correct; FTP does not require authentication.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 10
What command enables you to manually create an archive copy of the running configuration?
A. archieve config
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 11
Which of the following commands is the correct command to restore the current configuration to the archived configuration file RO1-archive-config-5 residing in flash?
A. archive rollback flash:/RO1-archive-config-5
B. configure replace flash:/RO1-archive-config-5
C. copy flash:/RO1-archive-config-5 running-config
D. archive restore flash:/RO1-archive-config-5
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 12
What command enables you to configure a switch to log system messages to a syslog server at IP address 10.1.1.1?
A. logging 10.1.1.1
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 13
What is the functionality delivered by the online Dynamic Configuration Tool?
A. It interprets router configurations and recommends changes based on a set of best current practices.
B. It converts Cisco IOS firewall configurations to PIX or ASA configurations and vice versa.
C. It converts CatOS switch configurations to Cisco IOS configurations.
D. It validates hardware configurations and creates a bill of materials from it.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 14
Which two of the following are processes that benefit from the implementation of a network performance measurement system?
A. Disaster recovery
B. Change management
C. Capacity planning
D. SLA compliance
Correct Answer: CD Section: (none) Explanation
Explanation/Reference:
QUESTION 15
Which three of the following processes are subprocesses or phases of a troubleshooting process? (Choose three.)
A. Elimination
B. Testing
C. Termination
D. Problem definition
E. Calculation
F. Compilation
Correct Answer: ABD Section: (none) Explanation
Explanation/Reference:
QUESTION 16
Which four of the following approaches are valid troubleshooting methods? (Choose four.)
A. Top down
B. Bottom up
C. Follow the path
D. Seek-and-destroy
E. Divide and conquer
Correct Answer: ABCE Section: (none) Explanation
Explanation/Reference:
QUESTION 17
Which three of the following troubleshooting approaches use the OSI reference model as a guiding principle? (Choose three.)
A. Top down
B. Bottom up
C. Follow the path
D. Spot the differences
E. Move the problem
F. Divide and conquer
Correct Answer: ABF Section: (none) Explanation
Explanation/Reference:
QUESTION 18
Which of the following troubleshooting methods is most appropriate to find a bad cable?
A. Top down
B. Bottom up
C. Follow the path
D. Spot the differences
E. Move the problem
F. Divide and conquer
Correct Answer: E Section: (none) Explanation
Explanation/Reference:
QUESTION 19
Which conditions make troubleshooting by spotting the differences more effective?
A. Existence of consistent templates for configurations and a baseline of network behavior under normal circumstances
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 20
Which of the following has a clear problem definition?
A. I cannot order printer cartridges because the Internet is down.
B. My e-mail does not work.
C. I cannot log on to the network because the server is down.
D. When I try to access http://www.cisco.com, my Internet Explorer says that it cannot display the web page.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:

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